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Refund Policy

Effective Date: December 30th, 2024

At Handy Estimate, we strive to provide accurate and reliable cost estimates for your home improvement projects. We understand that there may be occasions where you are dissatisfied with the service. This Refund Policy outlines the conditions under which refunds are granted.

 

1. Eligibility for Refunds

We will provide a refund under the following conditions:

  1. Request Timing:

    • The refund request must be submitted before the estimate expires (during its valid life).

  2. Substantiated Claim:

    • The customer must provide documentation that the estimate was inaccurate.

    • This documentation must include an estimate from a professional service provider for the exact same work. The provided estimate must demonstrate a significant deviation from our estimate, beyond a reasonable variance.

  3. Reasonable Variance:

    • A reasonable variance is defined as a deviation of up to 20% above or below the Handy Estimate’s total cost.

 

2. Process for Requesting a Refund

To request a refund, follow these steps:

  1. Contact Us:

  2. Provide Supporting Evidence:

    • Include the Handy Estimate link.

    • Attach a copy of the competing estimate from a licensed or reputable service provider.

    • Ensure the competing estimate clearly outlines the same scope of work as the Handy Estimate.

  3. Review and Decision:

    • Once all required documentation is received, we will review your request.

    • We aim to provide a resolution within 10 business days.

 

3. Limitations

  • Refunds will not be granted for expired estimates.

  • Refunds will not be granted if the competing estimate does not match the scope of work outlined in the Handy Estimate.

  • Refunds will not include any additional fees or costs incurred outside of the Handy Estimate service fee.

 

4. Contact Us

If you have questions about this Refund Policy or need assistance with your refund request, please contact us at:

EnthuzNet, Inc. Email: support@handyestimate.com Address: 3715 165th Ave SE, Snohomish, WA 98290

 

Thank you for choosing Handy Estimate. We value your trust and are committed to ensuring your satisfaction.

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